Please make your purchases carefully as we do not refund 'change of mind' purchases. If you received your item(s) and the sizing is unsuitable, upon availability, we can exchange for an alternative size or style.
All returns/exchanges are at the cost of the customer, as well as return postage fees. Please read the below terms and conditions before sending back your item(s).
Returns Terms & Conditions
1. Item(s) must be returned within 14 days of receipt
2. The goods must be in a saleable condition with all tags still intact.
3. The Tax Invoice must be provided as proof of purchase
Please contact firstname.lastname@example.org to notify us of any returns/exchanges or if you have any questions.
SHIO, Weichselstr. 59, 12045 Berlin. GERMANY